For Australian landscaping businesses

On the mower. Mia takes the call.

Garden maintenance, design quotes, retaining walls, seasonal cleanups. When you are on-site and cannot hear the phone over the equipment, Mia captures every enquiry and notifies you in real time.

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✓ No credit card✓ Live in 5 minutes✓ No lock-in
Mia· RipperReceptionist Demo

It is Saturday evening. Your gear is packed. The phone rings.

Caller
Yeah g'day, storm came through and knocked a big branch onto the fence and into the garden. I need someone to come have a look. It's made a real mess and I've got guests coming Sunday arvo.
Mia
What a mess, let's get it sorted. So that is storm debris, a branch down on the fence and into the garden. Can I grab your name and address? And do you need it cleared before your guests arrive Sunday afternoon?
Caller
Yes please, before midday Sunday if you can manage it.
Mia
I will flag this as urgent. The owner will call you back within the hour to confirm availability, and your details are going through to him now.
Urgent notificationUrgent job sent to owner
JobStorm debris, branch on fence and garden
AddressCaptured
DeadlineBefore Sunday afternoon
UrgencyUrgent, storm damage
✓ Weekend emergency enquiry captured outside business hours. Owner calls back within the hour and secures a same-day or next-morning job that would otherwise have gone to the first business the caller found on Google.
24/7
always answering
$0
setup fee
5 min
go-live
No lock-in
cancel anytime
Real challenges

Why calls get missed.

On the mower when the quote call comes in
A landscaper running a ride-on or operating a chainsaw cannot answer a call. The caller rings two more businesses from their Google search, and the job is gone before the engine is off. An estimated 62% of callers who reach voicemail hang up without leaving a message, so there is no record the enquiry ever came in.
Source: marketingnow.com.au — '62% of unanswered callers don't leave a message'
First to respond wins the job
Most homeowners ring two or three landscapers at the same time and book whoever calls back first. Responding within five minutes makes conversion roughly 21 times more likely than waiting 30 minutes. The average trades business takes three to five hours to reply to an enquiry. By which point the job is already scheduled with a competitor.
Source: marketingnow.com.au — 'Every lead you don't follow up in five minutes is a lead you've already lost'
Owner doing every job at once
With an estimated average of 2.3 employees per landscaping business across more than 18,000 small operators in Australia, the business owner is simultaneously the site supervisor, estimator, scheduler, admin team, and customer service rep. That juggling act means phones ring out during site work, and quoting gets pushed to evenings when callers have already moved on.
Source: formitize.com — 'supervisor, estimator, scheduler, admin team, safety coordinator and customer service provider all in one' leading to burnout and lesser quality
Weather reshuffles the week and the phone floods
A wet week pushes every mow and every planting job, and the calls all arrive at once: clients checking whether you are still coming, clients asking to move to next week, and new enquiries in the same run. The operator is usually out catching up on the backlog when that wave hits, so the rescheduling that would have saved the week happens in voicemail instead.
How Mia handles it

Real calls. Real outcomes.

Tuesday 7:45am
CALLER
"Hi, I'm looking to get a quote for a full backyard makeover. We've got about 600 square metres in Balwyn North, need retaining walls, turf, and some garden beds. Can someone come out this week?"
MIA
Mia answers immediately, confirms the caller's name, confirms the suburb and project scope, retaining walls, turf, and garden beds across roughly 600 square metres, asks for a preferred day for a site visit, and tells the caller the owner will give them a call tonight to go over the scope. Owner receives an SMS and email with all details within 30 seconds.
✓ Quote visit booked before the owner finishes the morning's first lawn. Competing businesses never get the chance to respond.
Saturday 6:15pm
CALLER
"Yeah g'day, storm came through and knocked a big branch onto the fence and into the garden. I need someone to come have a look. It's made a real mess and I've got guests coming Sunday arvo."
MIA
Mia answers, confirms the caller's name and address, notes this is storm debris removal with fence area damage, and asks whether the caller needs it cleared before Sunday afternoon. Mia flags this as urgent and the owner will call back within the hour to confirm availability. Caller name, address, urgency, and job scope are all in the notification.
✓ Weekend emergency enquiry captured outside business hours. Owner calls back within the hour and secures a same-day or next-morning job that would otherwise have gone to the first business the caller found on Google.
Wednesday 12:10pm
CALLER
"Hi there, I manage a strata complex in Parramatta, about 40 units. We're looking for a new contractor for regular lawn maintenance and common area gardens. Monthly contract, probably starting next month. Is this something you can help with?"
MIA
Mia answers, confirms the contact's name and the strata company, captures the property address, monthly maintenance scope, and preferred start date, and asks whether a site inspection is needed first. She confirms the owner will contact the caller this afternoon to arrange a site walk. Full lead details sent to owner immediately.
✓ High-value recurring contract enquiry captured during a lunch-hour call the owner would have missed while on site. Follow-up call that afternoon secures a site visit.
Landscaping and lawn care businesses use RipperReceptionist to capture quote calls and after-hours enquiries when they are on site and cannot answer the phone.
With an estimated 18,000 small landscaping businesses in Australia and an average team size of 2.3 people, most operators are physically on the tools when new work calls come in, and the caller rarely waits.
Everything included. Nothing gated.

Every feature. Every plan.

Competitors charge $111-$283/month in add-ons for features that should just be included. We include everything. You only pay for usage.

Answers your phone 24/7
Every call in your business voice. FAQs, bookings, quotes, all handled.
Chats on your website
One script tag. Your AI is live. Customers get answers at midnight.
Books appointments
Checks your calendar. Confirms bookings. Sends a payment link automatically.
Qualifies every lead
Hot leads flagged instantly. Every enquiry captured and followed up.
You stay in control
Every booking needs your one-tap approval. You are always the boss.
Learns your business
Reads your website. Knows your services, prices, and policies in 60 seconds.
Chases unpaid invoices
Stripe payment links sent automatically, then a follow-up SMS if it's overdue.
CRM integration
Logs every lead to HubSpot or Zoho. Read and write. No manual data entry.
The honest comparison

Others charge extra for basics

Feature
Competitors
Ripper
Booking engine
$15-$49/mo
✅
Job pipeline (New→Paid)
$29-$79/mo
✅
Lead qualification
$19-$49/mo
✅
Cancellation rules
$9-$29/mo
✅
Owner approval flow
$15-$29/mo
✅
No-show tracking
$9-$19/mo
✅
Call transcripts
$15-$29/mo
✅
Payment chasing by SMS
Paid add-on
✅
Connect your AI assistant
Not offered
✅
Industry-specialist AI
Not offered
✅
Instant call demos
Not offered
✅
Voice-guided setup
Not offered
✅
QR ordering + driver tracking
Paid add-on
✅
Total extras
$111-$283/mo
$0

Total reflects priced comparisons only — rows marked “Not offered” or “Paid add-on” have no single defensible competitor figure to add.

Setup in 5 minutes

Live before your next cup of tea

1
Paste your URL
Mia reads your site in 60 seconds
2
Describe your style
Your tone, rules, and what matters
3
Set your rules
Hours, messages, what to capture
4
Go live
Your AU number. Active immediately.

Start free, $5 of Mia on us, no card

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Three plans

Three plans, designed for Australian small businesses

Start with chat only, or go straight to phone. Upgrade or downgrade anytime.

STARTER
$19.99/mo + GST

Web chat and email Mia for 100 conversations per month.

✓Web chat
✓SMS replies
–WhatsAppSoon
–Phone receptionist
–Voice minutes(Chat only)
MOST POPULAR
PRO
$49.99/mo + GST

Voice + chat + email Mia.

✓Web chat
✓SMS replies
–WhatsAppSoon
✓Phone receptionist
✓Voice billed at $0.50/min
Start free trial →
No credit card · $0 setup · Voice billed separately
SAVE $2,000
PRO MAX
$999one-time + GST
14-day money-back guarantee

5 years of Pro. $999 one-time (save $2,000) + 999 bonus minutes. For solo operators who are all in.

✓Everything in Pro
✓5 years of access
✓$0 monthly fees
✓Voice billed at $0.50/min
✓999 bonus minutes, redeem anytime
Voice minutes

Preview your monthly voice cost.

Pay as you go at $0.50/min. Top up your call credit whenever you like — any amount from $10 to $500, plus GST — and your credit never expires.

AFTER HOURS
$25
credit + GST
≈ 50 minutes
$0.50/min · never expires
ON THE TOOLS
$50
credit + GST
≈ 100 minutes
$0.50/min · never expires
YOUR RECEPTIONIST
$100
credit + GST
≈ 200 minutes
$0.50/min · never expires

Selected: On the Tools — $50 of credit ≈ 100 min, plus your Pro licence at $49.99/mo — both + GST. Credit is a one-off top-up you buy when you need it, not a monthly charge.

The numbers

Estimate the revenue you lose to missed calls.

Three numbers. Honest maths. Find out what you are losing every month.

Estimated annual revenue loss

$40,560

About $3,380 per month

Estimated annual loss = 4 missed calls per week × 52 weeks × 30% conversion × $650 average job value.

Stop the leak. Mia answers every call, so these jobs stay booked.

Start your free trial →

Frequently asked questions

I'm on the mower most of the day. How does Mia actually know what to ask a caller ringing for a landscaping quote?
Mia is set up with the specific questions relevant to your business before it takes a single call, including block size, the type of work, preferred suburb, and when you can do a site visit. You review and approve the call script, so callers get the right questions and you get job-ready notes, not vague messages.
What happens with after-hours calls and weekend enquiries? That's when half my quotes come in.
Mia answers every call, every day, including evenings and weekends. When a caller rings on a Sunday evening about a storm cleanup or a Monday-morning garden overhaul, Mia captures the full job details and sends you an SMS and email straight away. You decide when to call back. The lead is not lost.
I already have a voicemail. Why isn't that enough?
An estimated 62% of callers hang up without leaving a voicemail, and most homeowners are ringing two or three landscapers at the same time. Voicemail means you find out about an enquiry hours later, by which point the caller has usually already booked someone else. Mia answers live, captures the details, and gets you the information in real time.
How much does it actually cost, and is it worth it on a $2,000 to $5,000 average job?
The subscription is $49.99 per month, with voice calls billed at $0.50/min. A single recovered quote call in a month typically covers the cost several times over. There is no lock-in contract, so you can trial it across a busy spring run and judge the result yourself.
How does Mia learn my business?
Paste your website URL during setup. Mia crawls your site for services, hours, pricing, and policies. You review and refine. Setup typically takes under 5 minutes.
Can I review what Mia says before it goes to a customer?
Yes. You can enable owner approval mode where Mia drafts the response and you approve via SMS before it sends. Or run Mia fully automated for trusted topics.
What if Mia gets something wrong?
Every call has a transcript and summary sent to your phone. You can correct any answer and Mia learns from the correction for future calls.
View all FAQs →

Right now, someone is calling.
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Weighing this up against a receptionist or voicemail?

We wrote an honest four-way comparison for tradies, including where a human on the phone genuinely beats us.

Read the comparison →